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Embedding Customer Experience in Strategy with Holonomics
42:53
YouTubeThe CX & Culture Connection Podcast
Embedding Customer Experience in Strategy with Holonomics
In this episode of The CX & Culture Connection, Matt Egol speaks with Simon Robinson, CEO of Holonomics and co-author of Designing Customer Experience with Soul, about what it means to design customer experience as a lived, human system rather than a set of metrics. The conversation explores Holonomics’ four pillars—lived experience ...
2 days ago
Related Products
Customer Lifecycle Management Book
Customer Lifecycle Management Books
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#customer
The Ultimate Customer Service Training
The Ultimate Customer Service Training
YouTubeMay 8, 2022
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YouTubeSep 3, 2023
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