The video app is not effective, and it struggles to operating properly. Users report inability to convert MKV files and some find it difficult to operate. Overall, it is a useful software for home use.

Nero Platinum Universal software is praised for its versatility, offering multiple features such as recording data, DVDs, Blu-ray, and video editing. However, some users found it difficult to rename files and experienced technical issues. Overall, it is recommended for its performance and features.