Track Everything You Order in the Route App. Get shipping notifications and real-time status updates on any delivery.

You can access this page any time via the link in your Route confirmation email, or by clicking on any order tracking link in a Route email from your desktop or laptop.

Once you’ve filed a claim on a Route-protected order, you will receive email updates from our team to keep you updated on progress. You may also check on your claim’s progress any …

You can return to this page at any time by going to claims.route.com (directly or via your claim confirmation email) to check for updates. We will also send status updates via email when …

To enable automatic tracking, Route requires read-only access to any email accounts you wish to sync with our app. Once we have your permission, we parse your emails to collect only …

Route Brand PortalDec 27, 2025 - Jan 3, 2026Route Brand Portal

Tracking statuses can be confusing. We’re here to help. Below is a list of some common shipping updates that you may encounter while tracking your package, as well as a corresponding …

Route makes it quick, easy, and inexpensive to make returns at select brands and retailers when you add our Return & Shipping Protection to your orders. To start a return, visit the brand or …

Your login credentials will be the account information that was used to set up Route. If you were not the primary user to set up your store account and need access, please contact your …

You may also use the Route mobile app to track your package and receive updates on its progress. Note: Route covers the entire cost of a replacement, including Shipping Protection …