SVKM’s NMIMS (Narsee Monjee Institute of Management Studies) has partnered with Salesforce to transform its admissions and student engagement systems through an AI-driven digital platform. The ...

If account ownership lives in Salesforce, then that rule needs to be explicit. If service history is governed in Dynamics 365 ...

As a new integration fabric built for AI experiences is increasingly required, MCP is emerging as a practical strategy.

Salesforce’s revamped Slackbot adds MCP agent routing, desktop actions, voice, Slack CRM and more innovations that can ...

A new suite of tools and services address need for high-quality domain-specific datasets and human feedback pipelines ...

InGenius, a computer telephony integration software, effectively connects extensive CRM databases with traditional telephony systems. By utilizing a robust Computer Telephony Integration System, IT ...

Alibaba unveiled a new enterprise artificial intelligence tool on Tuesday amid a series of other developments in the ...

Salesforce (CRM) slipped 5% after releasing its fourth quarter fiscal 2026 financial results and outlook post-market on Wednesday. For the quarter ended January 31, the customer relationship ...

This language acknowledges a shift in how agentic AI capabilities – digital labor – is discussed and reflects Salesforce’s own pivot to the agentic enterprise, where people use AI agents to get work ...