MUMBAI, (IANS) – The streaming documentary ‘Bogus Phone Operators’ unravels one of the biggest call center scams in India. The documentary exposes the ‘Thane Call Center Scam’ and goes behind the ...

WASHINGTON, DC – The Federal Communications Commission has launched a sweeping proposal to push call center jobs back to the United States, tighten customer service standards, and crack down on ...

The Philippine call center industry is a juggernaut, employing over a million and generating billions in revenue. Its workers ...

The Department of Revenue has announced that call center service hours will be extended to help Pennsylvanians file their ...

Dietitians say you shouldn't take these vitamins in the morning California man found dead in back of parked police car US, Israel launch strikes against Iranian military infrastructure Archaeologists ...

New Delhi [India], March 27 (ANI): The United States Federal Communications Commission (FCC) voted on Thursday to initiate a formal proceeding designed to "onshore call center jobs and establish ...

The Federal Communications Commission advanced a plan to bring outsourced call center jobs back to the U.S., voting Thursday to open the proposal to public comments and paving the way to adoption ...

Spectrum is closing its call center in Appleton, according to a Charter Communications notice on March 18 to the Wisconsin Department of Workforce Development. The notice to DWD said Spectrum, the ...

Federal Communications Commission Chairman Brendan Carr made his case on Tuesday that overseas call centers pose potential national security risks because they may be compromised by foreign actors.

The Federal Communications Commission announced last week that it wants to crack down on call centers. No one likes dealing with customer service over the phone, but don’t be surprised if this ...

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The Federal Communications Commission is preparing to vote this month on a proposal that would put offshore call center practices squarely in the regulatory spotlight, with potentially significant ...