Switching CRM requires identifying current problems, researching alternatives, data migration, team training and ...

Think of your CRM operating model as the blueprint for how your organization manages everything connected to your customer relationship system—the people, the processes, the data, and the technology ...

The fast changing digital economy also sees business increasingly discover that it is not enough to sell products in order to become successful, it is necessary to establish relationships. Each […] ...

Scaling an online business is a sign of success, but it often comes with the massive technical challenge of infrastructure growth. As traffic and data demands increase, the hosting solution must ...

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A version of this story appears in the September 2020 issue of National Geographic magazine. Philadelphia detected its first case of a deadly, fast-spreading strain of influenza on September 17, 1918.

Even though the German shepherd likely had cancer, his health records show how little we know about animals and the coronavirus. Allison Mahoney holds a photograph of her seven-year-old German ...

Music streaming app SoundCloud is evolving into a more social platform with the introduction of new community-oriented features. On Thursday, the company announced features like playlists based on the ...