IT help desk software enables your support team to track and resolve whatever issues your company's employees encounter.

I'm a technologist, business writer, and book author. I first started writing in 2001, after I was downsized from a corporate job. In the early days of my writing career, I wrote features about ...

HELP DESK. Job seekers flock to the Charter Day job fair of Iloilo City on Aug. 22, 2025. An ordinance is being deliberated to establish an overseas Filipino worker help desk to help distressed ...

Beirut, 16 February 2026 – Lebanon today launched its first centralized National Trade Help Desk, a platform designed to provide hands-on support to micro, small, and medium enterprises (MSMEs). The ...

Microsoft observed active exploitation of internet-exposed SolarWinds Web Help Desk vulnerabilities enabling lateral movement. Attackers abused legitimate tools, PowerShell, and RMM software to ...

Microsoft has revealed that it observed a multi‑stage intrusion that involved the threat actors exploiting internet‑exposed SolarWinds Web Help Desk (WHD) instances to obtain initial access and move ...

Mantras can be very useful. “Garbage in, garbage out” is an excellent way to think about data, hiring and much else. “If you have a dumb incentive system, you get dumb outcomes” was Charlie Munger’s ...

CISA has flagged a critical SolarWinds Web Help Desk vulnerability as actively exploited in attacks and ordered federal agencies to patch their systems within three days. Tracked as CVE-2025-40551, ...

The four critical flaws could be exploited without authentication for remote code execution or authentication bypass. First in line is CVE-2025-40551 (CVSS score of 9.8), a critical flaw described as ...

SolarWinds has released security updates to patch critical authentication bypass and remote command execution vulnerabilities in its Web Help Desk IT help desk software. The authentication bypass ...

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