Increased fees for Salesforce’s Connector program are beginning to affect software vendors, potentially raising integration costs and complicating CIOs’ AI plans.

For most of its life inside the enterprise, Salesforce was treated as "just" a critical application, a powerful CRM that needed strong profiles, roles, ...

A recent UNC6395 Salesloft Drift breach reveals Salesforce SaaS risks. Learn how to simplify breach detection, prevention, ...

One of the best approaches to mitigate hallucinations is context engineering, which is the practice of shaping the ...

Every CEO I meet thinks their AI strategy is simple: implement tools, boost productivity, and stay competitive. The reality ...

As is our end of year tradition, we’ve gathered together some industry spokespeople to tell us what they think the biggest ...

The AI industry in 2025 saw big-money acquisitions, advancements in virtual assistants and agent orchestration and new ...

ChatGPT 5.2 is arriving with a bold claim: its Thinking mode reportedly matches or outperforms human experts on 70.9% of benchmarked tasks while delivering answers at roughly eleven times the speed of ...

Workday's Gabe Monroy reveals strategy behind Pipedream acquisition, agentic AI use cases, Workday Go for SMB, and EU ...

Adobe Inc. and Salesforce, Inc. both face real AI disruption risks, but CRM demonstrates stronger resilience and integration into enterprise workflows. CRM's accelerating RPO growth, robust AI-centric ...

Execs say DIY OpenAI connections risked pushing CRM data past the ‘trust boundary’ Salesforce users running Agentforce with ...

Today's AI agents are a primitive approximation of what agents are meant to be. True agentic AI requires serious advances in reinforcement learning and complex memory.