McDonald’s compiled a 515-page dossier on one of its loyalty-program customers — using years of fast-food purchases to predict how often he would return, how much he would spend and even what he was ...

Pakistan’s repair and after-sales service sector is undergoing a profound transformation, fueled by a new generation of ...

SBC Summit will examine the role of player experience, engagement and responsible gamification at its Player Experience Academy in September, bringing together operators, product leaders and ...

As tiered reward systems first popularized by finance and travel hit fashion, status is shifting from what you own to where you can go.

Reinventing a category. Scaling without losing your identity. Knowing when to take the next big swing. Those are the conversations taking center stage at Nosh Live, returning Dec. 3-4 at the Marriott ...

This Steady Eddie compounder is down 45% from its 52-week high, and its president and CEO is buying shares.

General Motors moved into focus as it declared a cash dividend and leaned into capital discipline, with a mix shift toward ...

Cyprus wants to become a trusted artificial intelligence hub by 2032. A five-person startup in San Francisco has just provided an unusually vivid warning about what that promise demands. Trust in AI ...

While Carrefour builds a brand under its global name, Shufersal is quietly creating specialized house brands for each product category.

A few years ago, you might have dropped an objectively "eye-watering" amount on a, say, a handbag because you saw it on the Olsens, got caught in the cross-hairs of a persuasive shopping assistant or ...

The businesses on PEOPLE’s annual list go above and beyond to aid their employees, serve their customers and make a difference in the world ...