Verint announced the combined organization resulting from its merger with Calabrio will operate under a single corporate name ...

AI is “deployed.” Outcomes aren’t. The difference is maturity: data, governance, workflow design and integration discipline.

Persistent teams build trust and predictability. Structured flex patterns — not reactive reshuffling — allow leaders to handle spikes without sacrificing flow.

The company becomes first in category to guarantee marketing outcomes, signaling strong platform performance & commitment to ...

Verint®, The CX Automation Company™, today announced the organization formed through the recent Verint–Calabrio® transaction ...

Trish Wethman says it’s time to move beyond NPS debates, reconnect with customers and rebuild trust in the age of AI.

Leading employee rewards platform earns back-to-back customer satisfaction honors and first-ever Top 100 recognition. Recognition affirms Giftogram's obsession with employee and customer satisfaction ...

Google Gemini Enterprise for Customer Experience challenges where intelligence lives in the CX stack—and who owns the ...

New Page Builder Agent expands Seismic’s current lineup of AI agents, transforming how teams create, manage, and scale go-to-market efforts to win with confidence SAN DIEGO--(BUSINESS WIRE)--Seismic, ...

TrueDialog, a leading provider of enterprise-grade SMS texting solutions, today announced the launch of its visual Rich Communication Services (RCS) composer, giving businesses the ability to create, ...

The MACH Alliance Enterprise Technology Report finds 78% of companies with mature composable technology attain clear AI ROI vs. 13% of those yet to implement composable NEW YORK--(BUSINESS WIRE)--MACH ...

Proposed transaction brings together two leading enablement platforms to support the evolving needs of modern revenue ...