eBay CEO Jamie Iannone fuels innovation with customer feedback—plus the three questions he asked company leaders before he ...

Whatever happened to Web 2.0 openness at eBay? That's what many sellers are wondering, now that the online auction powerhouse is killing its longtime policy of letting sellers leave bad feedback about ...

When eBay announced back in January that it was pulling the plug on its longtime policy of letting sellers leave negative feedback on buyers, those self-same sellers were royally peeved. Now that the ...