Lansing, Michigan-based reverse mortgage servicing company Celink this week announced that it earned a high net promoter score (NPS) of 74, which is generally considered an “excellent” rating of ...

"Improving our NPS by 8 points in a single year is a reflection of the trust our clients place in us and the consistent dedication our team brings to every interaction," said Sam Sidhu, President and ...

Hospitals should include both clinical interactions and nonclinical interactions, such as billing experiences, when considering net promoter scores, said Gary Long, executive vice president and chief ...

BIRMINGHAM, Ala., Dec. 5, 2025 /PRNewswire/ -- Oakworth Capital Bank (Oakworth) continues to demonstrate its unwavering commitment to client trust and satisfaction, consistently achieving Net Promoter ...

Every business is defined by its customers — but it’s not always obvious who an organization’s customers really are. When it comes to VC firms, investors have historically and unsurprisingly viewed ...

A better system for understanding the real value of happy customers by Fred Reichheld, Darci Darnell and Maureen Burns From the Magazine (November–December 2021) On a scale from 0 to 10, how likely ...

Speedy Freight, with its offices across London and the South, has achieved an impressive net promoter score of 85.

Gartner predicted four years a big decrease in Net Promoter Score use as a CX metric in 2025. But it's hanging around. In 2021, Gartner made a bold prediction: “More than 75% of organizations will ...

Speedy Freight, with offices across Scotland, has achieved an exceptional 'Net Promoter Score' reflecting customer loyalty ...

TORONTO, ON / ACCESSWIRE / January 19, 2023 / Retained executive search firm Caldwell (TSX CWL)(OTCQX:CWLPF) today announced it has achieved an overall net promoter score (NPS) of 93 out of 100 from ...