Over at ZDNet Datapoint, colleague Chris Jablonski cites a Yankee Group reportthat says that "consumers expect VoIP to match the regular telephone experience." The section of the report Chris comments ...

Voice-over-IP (VoIP) phone services, especially those delivered via the cloud, have become the standard these days, especially for small to midsized businesses (SMBs). The choices are vast, the ...

Communication is key in business. Whatever your niche, you need smooth and reliable lines of communication. You need to know that customers or clients can reach you when they need to. You must be able ...

Human communication has evolved dramatically over the centuries, from word of mouth to letters and telegrams to phone lines that stretch from one end of the world to the other. While you can still ...

If your company is looking to move beyond telco-based voice communications, then you probably should look into purchasing a business Voice-over-IP (VoIP) solution. But, before you choose a VoIP vendor ...

It might be that their CEOs have heard the buzz about Skype and Vonage. Or it may be because it's time to upgrade the 6-year-old PBX systems they bought in the wake of Y2K. Whatever the reasons, ...

Today, we summarize the “state of the industry” on hosted vs. premises-based VoIP, feature interoperability, and converged applications. First, we address the question of which is better – a hosted ...

Open any general interest magazine, newspaper or web site and chances are there's another story about the wonders of Voice Over Internet Protocol, or VOIP. The media technology darling of the moment ...

In just a little while from the time I am posting this, Nortel will introduce a new WAN router with VoIP features. Intended for corporate branch offices, the Nortel Secure Router 4134 will be ...

eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More. An Internet phone service called JaJah will become ...