Communication is the smartest investment organizations can make to improve performance, culture, and leadership.

In an operating room, where human life can hang in the balance, communication among members of a surgical team is crucial. But it’s hard to assess how well those team members work together. The lack ...

Teamwork can be challenging. Teams often need to overcome an inherent inertia, which operates almost like an iron law of groups. The inherent inertia we refer to here is social loafing—the behavioral ...

In 1386 providers, better teamwork related to higher patient Net Promoter Score (NPS), and the relationship between provider experience and NPS was mediated by teamwork. Objectives: We previously ...

Co-authored by Aleksandra Siwek, Laura Kearney, and Michael Hogan. If you have an interest in generative artificial intelligence (AI) and its use in organisations, you may have come across the study ...

The authors do not work for, consult, own shares in or receive funding from any company or organization that would benefit from this article, and have disclosed no relevant affiliations beyond their ...