Quality assurance (QA) testing is the process that ensures a premium quality product for customers. QA is merely the strategy used to avoid any software product or service problems and to make sure ...
The FDA looks to establish a zero-trust model, leverage AI and machine learning, and promote software assurance best practices. The U.S. Food and Drug Administration recently released a cybersecurity ...
Call center quality assurance (QA) software — and its enterprise counterpart, contact center quality assurance software — have become essential for businesses that want to provide consistently high ...
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