When a company sells merchandise, such as clothing, part of doing business includes dealing with returns. A customer might request a refund for various reasons, such as ordering the wrong product or ...

Major retailers like Macy's and T.J. Maxx now charge return fees up to $45. Learn how to avoid costs when returning holiday ...

The numbers are out and we are returning items in record numbers. In 2022 we returned about $816 billion worth of merchandise. That's one in five purchases we're sending back to retailers. So how much ...

Retailers are expand returns services to make the process more convenient. Some IKEA locations use exchange and returns express elevators. (Photo by: Jeffrey Greenberg/Universal Images Group via Getty ...

Return policies are the rules retail merchants establish to manage the process by which customers return or exchange unwanted or defective merchandise that they have purchased previously. Return ...

The NRF’s projection signals that returns could be an even bigger hassle for retailers this year. Last year, retailers accepted $743 billion in returns, and they lost $101 billion in returns fraud, ...

No one likes dealing with merchandise returns. For customers it adds insult to injury because after handling their disappointment in the original merchandise they must go to the added trouble of ...