To manually insert smart quotes, the keyboard must have a numeric keypad, and you must activate the Num Lock key. To use the numeric codes, press and hold the Alt key, then type the four-digit ...

The punctuation mark that annoys people the most is, without a doubt, the apostrophe. Whole books have been written lamenting atrocities like “five carrot’s and three kiwi’s” (for the record, that ...

A few years ago while copy editing an article, I was shocked to see something like this: “I lecture my sales staff about what I call ‘me syndrome,’” Jones said. What shocked me was the punctuation.