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Gene Kranz, the steel-nerved flight director of the troubled Apollo 13 mission, is widely associated with the gritty epigram, “failure is not an option.” In fact, Kranz–a breathtakingly effective ...

Of the many skills leaders need to be effective, research consistently shows that complex problem solving is paramount. For most of us, however, solving difficult problems and selling the solutions ...

Often leaders will think they are driving a problem-solving culture by insistent, or even just encouraging, team members to utilize the tools and templates of problem-solving. However, most ...

Many people lump critical thinking and problem-solving together into one basket, and while there are similarities, there are also distinct differences. Critical thinking utilizes analysis, reflection, ...

We all have problems—it’s an inevitable part of being alive. But sometimes, when we’re trying to focus our energies on solving these problems, we may actually be doing something far less productive: ...