Real AI wins don’t come from flashy agents — they come from turning expert judgment into systems that make faster, safer decisions.

Many organizations invest heavily in safety initiatives but struggle to govern decisions consistently. In this master class, ...

Forbes contributors publish independent expert analyses and insights. I lead Boston Consulting Group’s Behavioral Science Lab. Nov 21, 2024, 08:15am EST Nov 21, 2024, 09:18am EST An organization’s ...

If you’ve been around long enough to see a few CRM projects come and go, then you have probably noticed a pattern. Technology changes, the logos change, and the dashboards look shinier every few years ...

How can a composable operating model unlock growth? Learn how a composable model enables agility, scale, and smarter decision ...

The trust gap widens as artificial intelligence (AI) goes mainstream, according to research from Salesforce. Brands are turning to generative AI to boost efficiency while improving customer engagement ...

Your engineering team ships weekly, but somehow pricing changes still take months. That gap stems from structural issues, and it reflects how most software companies were built: to monetize access, ...

Windows is laying the groundwork for a future where AI agents operate as first-class participants in the OS—governed, identifiable, and securely contained. We are all familiar with the basic concept ...

Even with all of the advances in IT, whether it’s modular hardware, massive cloud computing resources, or small-form-factor edge devices, IT still has a scale problem. Not physically—it’s easy to add ...

For CFOs, this creates a familiar tension. Controls may exist, but they are distributed. Reporting may be available, but it is often retrospective. Confidence depends on piecing together notifications ...