What is internal customer service–what’s a good, workable definition? As a customer service trainer and keynote speaker on internal customer service, let me share how I define this “what”–and, more ...

Businesses conduct an internal analysis to identify their strengths and weaknesses, noting both advantages that can be exploited to increase successes and deficiencies that must be corrected. They ...

An inner stye is an eye infection that causes a bump inside your eyelid. They may last longer than external styes. A stye is a small bump or swelling close to the edge of your eyelid, along the lash ...

In its most recent guidance for compliance with Sarbanes-Oxley section 404 requirements for smaller entities, the Committee of Sponsoring Organizations of the Treadway Commission (COSO) has provided ...

Matt Danielsson has 21+ years of writing experience and 7+ years as a financial advisor. He is the founder of Danielsson Enterprise. Matelly / Getty Images Internal auditors ensure that companies ...

Could the right candidate for your next job opening be right under your nose? At iHire, through our 2023 Hiring & Job Search Outlook Report, we found that 49.5% of U.S. employers plan to hire from ...

Internal control is relevant to everyone in the workplace. It represents our moral responsibility to understand and comply with University policies and procedures, as well as to hold ourselves and one ...

J. William Carpenter is an economist who writes financial topics. He is an author of published works for higher education and business clients. Katie Miller is a consumer financial services expert.

The terms “internal and external customer” were popularised throughout the 1980s through the Total Quality Management (TQM) philosophy, created by Joseph M.Juran and W. Edwards Deming. The philosophy ...