New AI-elevated integration combines real-time transcription and unified routing to eliminate fragmented CX systems, lower costs, and accelerate ROI SAN RAMON, Calif.--(BUSINESS WIRE)-- Five9 (Nasdaq: ...
At last week’s Knowledge 16 conference, the big news from service management vendor ServiceNow (NYSE:NOW) was its push into customer service management (CSM). Venturing beyond its information ...
LAS VEGAS, May 07, 2025 (GLOBE NEWSWIRE) -- Zoom Communications Inc. (NASDAQ: ZM) and ServiceNow (NYSE: NOW), the AI platform for business transformation, today announced plans to integrate Zoom CX ...
Fully automated solution connects real-time customer engagement with enterprise workflow automation to eliminate service gaps and drive faster, smarter resolutions By combining industry-leading AI ...
ServiceNow, Inc. (NYSE:NOW) is one of the Best Quality Stocks to Buy Before 2026. On December 15, ServiceNow, Inc. (NYSE:NOW) announced the completion of the acquisition of Moveworks. Moveworks is ...
SAN DIEGO--(BUSINESS WIRE)--ServiceNow® (NYSE: NOW), the enterprise IT cloud company, today announced that Tommy Bahama has implemented ServiceNow software-as-a-service to consolidate multiple IT ...
ROCKVILLE, Md., Sept. 18, 2025 /PRNewswire/ -- 3CLogic, the leading AI-powered contact center platform purpose-built for ServiceNow®, today announced the latest adoption of its ServiceNow-centric ...
ROCKVILLE, Md.--(BUSINESS WIRE)--3CLogic, today announced the expansion of its technology partnership with ServiceNow® to include Technology Workflows. Building on its success with Customer Workflows, ...
Enterprise software vendor ecosystems are nothing new. Even in the early days of enterprise computing when a handful of mainframe vendors dominated the market, each of them worked with partners, ...
Unified Engagement from Zoom CX and ServiceNow integrates voice, video, and digital channels directly within the ServiceNow AI Platform for a simpler agent experience and more personalized customer ...
Five9 (Nasdaq: FIVN), provider of the Intelligent CX Platform, today announced Five9 Fusion for ServiceNow, a turnkey AI-powered integration that unifies voice and digital interactions through a ...
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