Tony Key, senior VP of marketing and sales at Ubisoft, recently said the publisher's "feeling is the installed base of these machines will be much faster to take hold than previous generations" in ...

Field Service Organizations (FSOs) face many challenges in supporting a densely populated install base. Augmented Reality (AR) is an optimal tool that provides various solutions to face these ...

Jolt Consulting Group’s FTO article The Service Excellence Curve: Achieving Best-In-Class Service Delivery, described that one of the fundamental pillars of a best-in-class service organization is ...

It has been a year since Apple provided insight on its total install base, but on the earnings call Thursday, CEO Tim Cook shared that it is 2.35 billion devices. The previous number was 2.2 billion ...

The latest data from CIRP suggests that Amazon's Echo device active installed user base towers over that of the competition. It's never really been a contest, since the group started recording data, ...

One of the most important factors in the success of a small business is the formation of a sizable and loyal customer base. The terms "customer base" and "installed customer base" both refer to ...

It’s not surprising that Apple has a massive active install base of iPhones across the globe, but we now finally have an exact number to put behind it. During its Q1 earnings call, CFO Luca Maestri ...

With around 15 million iPads sold in 2010, plus 16.2 million iPhones sold in the three months between October and December 2010, it's clear that the Apple bubble has some way to go before it collides ...