Today’s customers aren’t easy to please. In fact, many contractors struggle to get referrals, repeat customers, or even a good review after a job well done. When the best service is often met with ...

Food delivery giant DoorDash has agreed to pay nearly $17 million to settle allegations that it improperly used customer tips to subsidize delivery worker wages in New York. The settlement, announced ...

There’s a growing trend where businesses turn to AI to improve and perfect internal operations like data aggregation, SEO and process automation. Customers love the personal touch of a knowledgeable ...