Using a CDP to supplement lifecycle journey orchestration, marketers will be able to leverage data to respond to their customers in real-time. 2020 saw a global pandemic which forced many companies to ...

New tool addresses the need to find lower costs for storing ever-increasing amounts of data by maximizing efficiency in moving and archiving Oracle unveiled a new management tool on Monday that will ...

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Customer lifecycle management ensures that businesses are using their UC systems to maximum potential. Written by eWEEK content and product recommendations are editorially independent. We may make ...

Digital Client Orchestration enables a faster, more efficient, omni-channel customer experience DUBLIN, May 27, 2019 /PRNewswire/ -- Fenergo, a leading provider of digital Client Lifecycle Management ...

In the previous blog, we saw how financial institutions can initiate a streamlined CDD-led customer onboarding experience. Let us now look at what does it take to manage what lies ahead. By thinking ...

SAN FRANCISCO--(BUSINESS WIRE)--Salesforce (NYSE: CRM), the world’s #1 AI CRM, today announced agentic lifecycle management tools to automate Agentforce testing, prototype agents in secure Sandbox ...

Mind mapping is the kind of term that would normally make me switch off immediately. It’s right up there with ‘blue sky thinking’ and ‘call to action’ as some of the most unnecessary management-speak ...

APIs power everything from internal systems to customer-facing products, but managing them at scale is no longer ...