The difference between a good and great email often comes down to etiquette. Learn what professionals do to get it right ...
According to Michael Barber, Communicator’s head of marketing services, the 10-year-old agency – which works with clients such as the Co-operative, Matalan and pub chain group Mitchells and Butlers - ...
Communication is a two-way street. It involves the communicator and the receiver. When the information leaves the speaker, the true meaning of the message can often get lost in transmission. It’s like ...
According to the 2008 study of consumer attitudes towards email and online interaction with businesses, completed in May 2008 by research firm Ipsos for Habeas, Inc., 67% of consumers prefer email as ...
Communication is either effective or ineffective (not “good” or “bad”), and there should be alignment between what was said, what was heard and what was meant. Use the “Platinum Rule” (treat others ...