Houston police are asking for the public's help finding a suspect who got more than he bargained for when he tried to rob a car dealership at gunpoint. Surveillance footage released shows two men ...

John Oliver was pretty bummed when he learned that local car dealers have been making ads with the same script — so he decided to take matters into his own hands. Oliver shared his frustration with ...

At first glance, phone scripts may seem like something that isn’t necessary for your customer service calls. Many people feel like they can be more successful if they are allowed to handle calls their ...

Ray’s preferred move is to keep the trade completely separate. He suggests answering with something like: “I haven’t decided yet. Let’s focus on the out-the-door price for this car first. Then we can ...

Although the car business has changed dramatically in recent years, thanks to the expansion of superstores with no-haggle pricing and automakers such as Tesla offering direct online sales, some ...

When you have a car you need to sell, selling it to a dealer is the easiest way to unload it. Many dealers will buy your car for cash without requiring you to use it as a trade-in to buy another car.